Thomas Built Buses Receives "World Class" Net Promoter Score

HIGH POINT, N.C. – Thomas Built Buses, the leading manufacturer of school buses, and its dealer network, has received top marks from its customers, resulting in an outstanding Net Promoter Score℠ (NPS®) for 2017. Through research conducted by The Daniel Group, Thomas Built has achieved a “World Class” NPS, which is any score within the range of 70 – 100. Being classified as “World Class” is the highest achievement that a company can receive through their NPS.