The National Highway Traffic Safety Administration (NHTSA) is the Federal government agency responsible for assuring the safety of vehicles traveling on public roadways. The Auto Safety Hotline was established by NHTSA to allow members of the public to communicate their concerns relating to motor vehicle safety to the agency.

WHAT THE HOTLINE DOES

The Hotline collects complaints relating to:

• Current safety recall campaigns
• Safety-related defects found in a motor vehicle or item of motor vehicle equipment

OTHER SERVICES

The Hotline also distributes information on the following topic areas:

• Current safety recall campaigns
• Current safety defect and noncompliance investigations conducted by NHTSA
• Child safety seats
• Safety belts and air bags
• Drunk driving literature
• Annual safety recalls report
• Federal Motor Vehicle Safety Standards
• Motor vehicle import requirements
• Odometer fraud
• Uniform tire grading specifications

HOW TO GET MORE INFORMATION  

The Hotline can be reached from anywhere in the United States and its territories by calling (888) 327-4236 or (202) 366-0123. Operators are available to take your calls Monday through Friday from 8 a.m. to 10 p.m. Eastern time. Consumers who contact the Hotline during non-operational hours can leave a message on the answering machine which will be responded to on the next business day. Spanish speaking operators are also available. Hearing impaired persons may contact the Hotline at (800) 424-9152 or (202) 366-7800.