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Blue Bird Integrates Management Software

Fort Valley, Ga. (Feb. 4, 2008) – Blue Bird Corporation today announced utilization of iWarranty software from 4C Solutions, Inc. (4CS), a leading provider of warranty lifecycle management software applications. The iWarranty software will help drive continued dealer/customer satisfaction, vehicle quality improvement, cost reduction and profitability.

Blue Bird joins other automotive and durable goods companies in leveraging 4CS
iWarranty to assist in collaboration with suppliers to improve component quality and reduce warranty costs. Rodney Snider, Blue Bird IT Director, said “Blue Bird’s needs to migrate from its legacy system to a standard web-based system initially led us to license 4CS iWarranty software. The iWarranty application closely matched our business processes, business model and our industry needs. With this integration, we are moving to a familiar system designed to be the best-in-class warranty lifecycle management solution designed for our industry.”

Other industry-specific enhancements the iWarranty software provides is the supplier warranty recovery process which is prominently used in the bus and motor coach industry. “It offers the most complete warranty package including supplier recovery issues”, added Tim Lacy, Director Customer Service.

An additional benefit, the iWarranty software will help identify areas for improvement having the capability to attach digital pictures to claims and part return authorizations. This will enable better communications with production, engineering and suppliers. Improvement to supplier recovery and supplier component quality is expected with the iWarranty software to effectively collaborate with Blue Bird suppliers.

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